Returns and Refunds
Right of withdrawal
As per the legislative decree of reference ( 206/2005 ) in force, it is possible to exercise the right of withdrawal if the conditions indicated below are respected.
The will to exercise this right must be communicated to us within 14 calendar days of receipt of the goods by registered letter with return receipt to the address:
Via Strada della Serenissima 5,
31057 Silea (TV)
Or via PEC: email@example.com
In the request letter it is necessary to indicate the details of a bank or postal current account to which the amount due will be credited.
Furthermore, always within the same term, the product purchased and no longer wanted must be returned to us. It must be intact in its original packaging. It must be complete in all its parts, including accessories, manuals and other material present in the package. Please also attach a copy of the tax receipt or purchase invoice. The delivery costs are charged to the customer. Once the goods have been received and their integrity checked, the price of the goods will be refunded to the current account indicated in the letter in which the right of withdrawal was requested.
The refund concerns the price of the products, extra shipping costs will not be refunded, it will be made within 14 days from when the goods are returned to us.
For products such as canoes - kayaks - sup, the return can only be made if the product has not been placed in the water, otherwise we do not accept the return
Information pursuant to art. 13 Legislative Decree 2003/196.
The personal data acquired will be recorded on electronic databases, protected and not accessible to the public and will be used with the aid of paper, electronic and/or automated means by Sportify srl. to register the user, supply him with the products/services requested by the same, fulfill contractual and legal obligations connected to this supply, as well as for the eventual sending to the interested party, also via e-mail, of information and promotional material relating to offers of Sportify srl products and services. The data may be communicated to our commercial employees, at the points of sale of Sportify srl products and to other natural or legal persons responsible for the management of the technical services connected to the sale (e.g. payment banks, maintainers of our computer databases). The provision of the data of the interested party to the treatment for these purposes is optional; the prior consent of the interested party is not necessary and any failure to provide data and/or consent will make it impossible for Sportify srl to proceed with the processing for the intended purposes. Pursuant to art. 7 Legislative Decree 6/30/2003, n. 196, the interested party can at any time, have access to his personal data, requesting its updating, modification, integration and cancellation, always subject to your right to oppose at any time for legitimate reasons to the aforementioned treatments, requesting it at the our technical assistance service or communicating it by letter to the Owner Sportify srl.